Showing posts with label assembling. Show all posts
Showing posts with label assembling. Show all posts

Sunday, April 8, 2007

WHAT PROBLEMS HAVE THIS CAUSE MY FAMILY

1. Lose faces after buying an expensive car but most of the function seems to not work properly, go to garage almost every month, whenever we have to lower down the mirror, but we can't cause the mirror is broken
2. Lose confidence on Volvo Sweden, Customer Care, President and Vice President of Volvo, Volvo Car Thailand Ltd. , on the safety of Volvo car produced by local companies of Volvo, on the material that is used in producing Volvo cars in Asian and ASEAN countries etc.
3. Lose health: my dad has to be admit to hospital 2 times because of this Volvo S80 case due to stress and unable to get what he spend on for the car....and receive such as bad explanation from Vice president of Volvo in Thailand (especially Mr. Mats Olsen) , he often become stress!
4. Lose money: there is no need to explain this reason because the story told it all
5. No transportation: every time the cars go to the garage ... my family have to go on Taxi, walk, Bus or skytrain ... I don't see the point of buying a car if it has to go to the garage every month!... and each time its no less then 1 or 2 weeks ....
6. Lose trust on NEW MODEL launch in Thailand ... customer should wait for at least 6 months so that VOLVO can fix all the stupid problems first (they need some stupid people to buy their cars so that they can learn the mistake that they have done during the design period, assembling period etc.)
7. Lose trust on the Sales Person ... cause he didn't even come to take care of my family after he sold the car.... GET THE MONEY AND THEN GO AWAY
8. Lose TRUST OF VOLVO CAR THAILAND and the Sweden President and Vice President cause they never realized this issue and they think that their own PROFIT is more important and other people is their last priority
9. Gain more CONFIDENCE on TOYOTA cars ... no problems at all never have to go to the garage to fix anything ... ! and its 1/3 the price of Volvo.... the material and the quality of Toyota parts is much better than Volvo ... !!!!!!!!!!!!!!
10. Lose confidence (already lose) of the Thai Government and the consumer rights... because my family didn't receive any help from the Government even if we asked for.... Thai government want to become Detroit of ASIA but they can not protect the consumer rights ... their cars aren't even Euro 4 ..........when other countries in Asia have very good consumer right and ofcourse .... EURO 4 ... so how can Thai government think of becoming Detroit of Asia ???
11. Lose confidence on the knowledge of Mr. Mats Olsen and his staff, I think that he should learn more from the Thai staff Mr. Chavalit ... of how to take care of Customer (what to say and what NOT to say) and after all that he said he shouldn't become the Vice president of Customer service........
12 Lose confidence on VOLVO CAR IN THAILAND .... and also VOLVO SWEDEN therefore for everyone that I know ... I will never recommend VOLVO to them ! because to me "VOLVO WILL ALWAYS SUCK FOR LIFE"

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