1. Electric Mirror doesn't Work ... problem last for 1 and half year
2. Front wheel suspension there is some weird sound ... problem last for almost 3 years finally they solved the problem at Hulmark garage
3. Engine loosing power: this happen many times and the cars have to be taken to the garage problem last for 1 and half year
4. Doors sometimes can open and sometimes can't ... the lock doesn't work and there is crack on all 4 sides
5. Ceiling (the interior of ther car) falls down on the driver side, Volvo Car Thailand said that this car is made for European environment not for Thai environment... so this problem is normal ... WHAT DA ... if Volvo wants to sell car in Thailand then they should make their cars for the ASEAN environment ... are they STU-ID or something ??? ....This is a word of carelessness from VOLVO CAR THAILAND!
6. Radio/stero dash board button MELT ... Volvo car Thailand Ltd people (Thai staff) admitted that its a wrong part and should not have been put in this Volvo S80 and don't know from where they put this from??
7. Dash board, the letters even faid away
8. Crack on the gears ... (Volvo Thai staffMr. Chavalit found the problem themself and change the new one for my family)
9. Car ballance isn't good and its eating away one side of the TIRES more then the other after 7 to 8 months of used, Volvo thailand change for us
10. Battery, after using this Volvo S80 for 4 years, my family have to change the car battery 4 times...(normally battery for car is for at least 2 to 4 years)
11. After 2 months of used turning light pops out (both left and right sides)...
12. After 3 months of used front bumper falls drop... can you imagine what accident it can CAUSE to my family if we were driving at a high speed?
13. Crack on the VIN number ... screw is miss align with the hole. Mr. Mats Olsen (vice president of customer service) from Volvo Thailand said that the problem is normal ... after using it will crack... my thinking and Mr. Chavalit said that this problem isn't normal and if my dad wants he can change it for my dad
14. Mr. Mats Olsen from Volvo Car Thailand compare my car with a 5 baht rubber... he said that "Car is like rubber, after using for a while it will be finished!" he said that after using there will be more crack!... the TRUTH is that VOLVO is 3 million baht and rubber is 5 baht !
15. Lambda Sond for a period of 3 years my Volvo car have changed 2 times already
16. When my family try to contact Mr. Robert the president ... his secretary said that he isn't free..........he is never FREE ... (may be always playing GOLF)
these aren't the only problems
Showing posts with label Lambda Sond. Show all posts
Showing posts with label Lambda Sond. Show all posts
Sunday, April 8, 2007
NOW COMES THE PROBLEMS (Letter to Global Customer Relations Adviser "Mr. Elin Ask"
This is my letter to Global Customer Relations adviser:
I haven't not written you about a year but I have not forgotten you. I waisted my money by buying this volvo S80. Actually it is a beautiful car. In 1,000 cars if one car is made fault and if you have looked after that customer well you would have saved this customer for whole LIFE. But your people in VOLVO HERE IN THAILAND did the other WAY.
Every time i see a volvo in case i can talk with owner first thing i will ask how is your car? how often it goes to garrage? never comes across anything like my volvo.
In first 3 year gurantee period my volvo went for repair at least much more than 100 times can you try to imagine what you will do if this has happened with your car.
For your information I am doing tailoring business and my business is 100% recommendation. I have never done any advertisement. Suppose you had made a suit with me and it don't fit well after 10 adjustment or 10 visits to my shop what you would have done ???
NOW WHAT YOU DONE WITH ME ?!
You people from Volvo promised to look after me as a special case even after GUrantee period. As this was not a normal car (in the 1st place) In fact they should have taken this car back (Brand new car needing so much repair).
1st time after 3 years gurantee period like for Lamda Sond they asked for full payment. when i made huge cry they offered 30% discount than they went to 70% discount BUT I ask one thing what is the life of Lamda Sond in the first place? I haven't come across a single car (VOLVO) where one set of Lamda sond changed 2 and a half year and 2nd set about 3 and a half years WHY EVERY PART IN MY CAR is dying at such a young age. Please can you give me answer what should I do with this volvo. Even upto today problem is not finished it if going to garrage every 2-3 months with repairs which are not normal for 5-6 years old volvo not finished 100,000 km yet.
Some parts of this car upto today are like a new car probably these are the new volvo parts where as other are copy. Example 4-5 months ago some problem with Air condition and they change a very simple metal like part on the part was written made in Japan now I don't remember the name of the part but you can check with Volvo Bangkok what was that part and what is the supposed life of that part. I showed to Swedish person, he mentioned that part should last as the life of a car or at least 15-20 years.
NEW PROBLEM something wrong with the water bottle connected to radiator. Water is leaking from some connection. Again I have never heard anything like happed to a high class car like Volvo. Infact with my Volvo the oil bottle which is a one piece leaked after 2 months of purchase so what we can't expect from this Volvo.
My second car is Toyota WISH (3 years old) it has never been to garrage even a single time. except for the oil change, it is about 45,000 km no repair at all and the price is almost 1/3 of volvo.
Your swedish peoples have never said SORRY in fact bullied me. They staff look like feel sorry but have no power.
I am never going to forget this case. It has given me such a mental stress my health is not like what it used to be before I brought this Volvo
I would like to request for a nice answer why all this trouble are coming with this Volvo and what will be the solution to it.
I haven't not written you about a year but I have not forgotten you. I waisted my money by buying this volvo S80. Actually it is a beautiful car. In 1,000 cars if one car is made fault and if you have looked after that customer well you would have saved this customer for whole LIFE. But your people in VOLVO HERE IN THAILAND did the other WAY.
Every time i see a volvo in case i can talk with owner first thing i will ask how is your car? how often it goes to garrage? never comes across anything like my volvo.
In first 3 year gurantee period my volvo went for repair at least much more than 100 times can you try to imagine what you will do if this has happened with your car.
For your information I am doing tailoring business and my business is 100% recommendation. I have never done any advertisement. Suppose you had made a suit with me and it don't fit well after 10 adjustment or 10 visits to my shop what you would have done ???
NOW WHAT YOU DONE WITH ME ?!
You people from Volvo promised to look after me as a special case even after GUrantee period. As this was not a normal car (in the 1st place) In fact they should have taken this car back (Brand new car needing so much repair).
1st time after 3 years gurantee period like for Lamda Sond they asked for full payment. when i made huge cry they offered 30% discount than they went to 70% discount BUT I ask one thing what is the life of Lamda Sond in the first place? I haven't come across a single car (VOLVO) where one set of Lamda sond changed 2 and a half year and 2nd set about 3 and a half years WHY EVERY PART IN MY CAR is dying at such a young age. Please can you give me answer what should I do with this volvo. Even upto today problem is not finished it if going to garrage every 2-3 months with repairs which are not normal for 5-6 years old volvo not finished 100,000 km yet.
Some parts of this car upto today are like a new car probably these are the new volvo parts where as other are copy. Example 4-5 months ago some problem with Air condition and they change a very simple metal like part on the part was written made in Japan now I don't remember the name of the part but you can check with Volvo Bangkok what was that part and what is the supposed life of that part. I showed to Swedish person, he mentioned that part should last as the life of a car or at least 15-20 years.
NEW PROBLEM something wrong with the water bottle connected to radiator. Water is leaking from some connection. Again I have never heard anything like happed to a high class car like Volvo. Infact with my Volvo the oil bottle which is a one piece leaked after 2 months of purchase so what we can't expect from this Volvo.
My second car is Toyota WISH (3 years old) it has never been to garrage even a single time. except for the oil change, it is about 45,000 km no repair at all and the price is almost 1/3 of volvo.
Your swedish peoples have never said SORRY in fact bullied me. They staff look like feel sorry but have no power.
I am never going to forget this case. It has given me such a mental stress my health is not like what it used to be before I brought this Volvo
I would like to request for a nice answer why all this trouble are coming with this Volvo and what will be the solution to it.
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